Eden Camp Privacy Policy

Eden Camp Privacy Policy

 

References:

In this document, the terms "we", "us" and "our" refer to Eden Camp.

“You” and “your” refer to the customer.

"Our Website" and "the Website" refer to https://edencamp.digitickets.co.uk/tickets.

 

Information collected and its use:

The information we collect via the Website may include:

1.         Any personal details you knowingly provide us with through forms and direct contact methods, such as, but not limited to, name, address, telephone number etc.

2.         In order to effectively process credit or debit card transactions, it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.

3.         Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

4.         Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

5.         Data recorded by the Website which allows us to recognise you and your preferred settings; this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browser’s 'help' facility.

 

We do not store any credit or debit card details.

 

What we do with your information:

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1.         To process your order/purchase

2.         To provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);

3.         In certain cases, we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

 

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

 

Cookie Policy

 

Our website www.edencamp.co.uk uses cookies to store information on your computer. Most of these cookies are essential to make our site work and information collected is used to track visitor use to improve our service and compile statistical reports on website activity. If you continue to use our site we assume that you are happy to receive these cookies.

 

Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information in anonymous for such as repeat visits, time spent on pages and pages of interest.

 

You can set your computer browser not to accept cookies, and also remove cookies that may already have been activated on your computer.

 

We have a small number of links on our website to other links from our website – www.edencamp.co.uk to other websites. Please note that this Privacy Policy only applies to our website so when a person browsing our website clicks a link to other websites they should familiarise themselves with the site’s Privacy Policy.

 

Where information is recorded on paper files, it is stored securely in restricted access offices.

 

Your Rights

If there are any questions regarding this privacy policy you may contact us using the information below.

admin@edencamp.co.uk

or write to us at

Eden Camp

Ryton Road

Old Malton

Malton

North Yorkshire,
YO17 6RT

Great Britain

Tel 01653697777 (International +44 1653 697777)

 

DigiTickets Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to Eden Camp. References to "our Website" or "the Website" are to edencamp.digitickets.co.uk.

Information collected and its use

The information we collect via the Website may include:

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
5. Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
6. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

We do not store any credit card details.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Cookie Policy

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

Cookie	Name	Expiration Time	Purpose
Shopping Basket	PHPSESSID	24 minutes	This cookie is used to keep track of what items are in a user's shopping basket.
Cookie Consent	dtAnalyticsConsent	1 year	This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled.
Google Analytics	_ga _ga_container-id	2 years	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Read Google's overview of privacy and safeguarding data
	_gid	24 hours
	_gat_tracker-name	1 minute
Microsoft Clarity	_clck	1 year	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. Read Microsoft Clarity's Cookie Overview and Data Retention Policy.
	_clsk	1 year
	CLID	1 year
	ANONCHK	1 year
	MR	1 year
	MUID	1 year
	SM	1 year
New Relic	__cfduid	1 year	This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. Visit the New Relic website

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Eden Camp
Eden Camp Modern History Theme Museum, Malton, North Yorkshire
YO17 6RT

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.